This training will enable you to develop a comprehensive mastery of the principles and fundamentals of problem-solving. You will learn to effectively use the tools of the problem-solving method to identify and resolve challenges, familiarizing yourself with the methodology and steps of the MRP (Method of Problem Resolution). By applying these skills, you can significantly enhance the performance of the production tool, thereby contributing to strengthening the overall efficiency of your professional environment.
The "Problem-Solving" training offers an educational approach to key concepts of performance in a professional context, exploring the issues of performance for organizational success and the role of problem-solving in process improvement. You will be guided through the fundamentals using the essential tools of the method and understanding the key steps of resolution. This practical training will teach you how to approach innovation challenges with empathy and a clear understanding of needs. You will have the opportunity to work in groups and face stimulating practical cases to apply your newly acquired knowledge. By developing your problem-solving skills, you will be better prepared to confidently and efficiently tackle professional challenges.
By the end of the training, you will be capable of:
- Participating in and effectively facilitating problem-solving processes.
- Knowing when and why to use the Method of Problem Resolution (MRP).
- Implementing the step-by-step problem-solving methodology and associated tools.
Who Should Attend:
Any professional required to apply or oversee the Method of Problem Resolution (MRP):
- Quality managers, quality engineers.
- Process champions.
- Quality coordinators, assistants, quality facilitators.